Det111 Terms & Conditions — Know the rules before you play

1. Introduction

These terms and conditions ("Terms") form a legal agreement between det111 ("we", "us", "the Platform") and the user ("you", "member"). It is essential to read these Terms carefully before using the platform via the det111 website, mobile app, or any other channel.

Det111 is an online betting and casino platform operating under an international gaming licence. We offer cricket betting, football betting, Live Casino, slots, and a wide range of other gaming services for players in Bangladesh.

These terms and conditions may be updated at any time. Continued use of the platform following any changes will be taken as your acceptance of the revised terms. We therefore recommend checking this page regularly.

2. Eligibility & Age Requirements

The following eligibility criteria must be met to register and play on det111:

• You must be at least 18 years of age. Minors are not permitted to use the platform under any circumstances.
• You must not be a resident of any country or region where online gaming is fully prohibited.
• You must have legal capacity — meaning you must be of sound mind and capable of making your own decisions.
• You must not appear on det111's list of restricted persons.

3. Account Registration & Verification

To enjoy gaming on det111, you must first create a personal account. Providing accurate and truthful information at registration is mandatory. Accounts found to contain false information will be closed.

• Each person may hold only one account. If multiple accounts are created, all of them will be closed.
• During registration, you must provide your full name, date of birth, email address, and phone number.
• You may be required to submit a national ID, passport, or driving licence for KYC (Know Your Customer) verification.
• Keeping your account password secure is your own responsibility. Allowing anyone else to access your account is not permitted.
• Selling, transferring, or renting your account to a third party is strictly prohibited.

If you become aware of any suspicious activity or security breach on your account, contact the det111 support team immediately. det111 will not be held liable for security breaches where the user failed to report the issue in a timely manner.

4. Deposit & Withdrawal Policy

Deposits on det111 can be made via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket. Bank transfers and cryptocurrency payments are also supported.

• The minimum deposit amount is BDT 500. The maximum deposit limit depends on your account verification level.
• Deposits are typically instant — funds are credited to your account within 5 minutes.
• Your account must be fully verified before a withdrawal can be made.
• Withdrawals are typically processed within 1–48 hours. Delays may occur on weekends or public holidays.
• The minimum withdrawal amount is BDT 500.
• Withdrawals must be made to the same payment method used for the deposit — withdrawals to a different method are generally not approved.

To prevent money laundering, det111 monitors suspicious transactions. If a transaction is flagged as suspicious, det111 reserves the right to place it on hold and may request additional information.

5. Bonus & Promotion Terms

Det111 offers a range of bonuses and promotions for both new and existing members. Each bonus comes with specific terms, and withdrawals from bonus funds will not be permitted until those terms are met.

• Wagering requirement: Most bonuses require a specific amount of wagering (typically 20–30x the bonus amount) before a withdrawal can be made.
• Duration: All bonuses have a set expiry period. Once expired, the bonus will be automatically cancelled.
• Game restrictions: Some bonuses are restricted to specific games. Not all bonuses can be used across all games.
• Multiple accounts: The same individual or members of the same household may not claim the same bonus more than once.
• Cashback bonus: Cashback is calculated based on bets placed with your own funds only, not bonus funds.

Det111 reserves the right to modify, suspend, or cancel any bonus programme at any time. If bonus abuse or fraudulent activity is detected, the relevant bonus and any winnings derived from it will be forfeited.

6. Betting Rules

Det111 has a set of fundamental betting rules that all members must follow:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a system error, det111 reserves the right to void the affected bet.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• Attempting to gain an advantage by betting on multiple outcomes of the same match simultaneously is prohibited.
• Placing bets using inside information or by exploiting match-fixing is strictly prohibited.
• Det111 reserves the right to set or adjust betting limits at any time.

7. Responsible Gaming

Det111 places responsible gaming at the very top of its priorities. We believe gaming should be enjoyable, not a source of hardship. To that end, det111 offers a number of tools:

• Deposit limit: You can set daily, weekly, or monthly deposit limits.
• Session Limit: Set your own time limits on how long you spend playing.
• Cooling-off period: You can voluntarily take a gaming break ranging from 24 hours to 30 days.
• Self-Exclusion: You can close your account for a period of 6 months or permanently, as needed.

If you feel that you or someone you know may be struggling with a gaming addiction, please seek help without delay. det111's support team and our Responsible Gaming page Find out more.

8. Privacy & Data Protection

Det111 takes the protection of users' personal data very seriously. Under our privacy policy:

• Your information will never be sold to third parties.
• All data is securely stored using SSL encryption.
• User data may only be shared when required by law or upon request from a regulatory authority.
• You may request the correction or deletion of your personal data at any time.

For more information, visit our Privacy Policy Visit the page.

9. Account Suspension & Closure Policy

Under the following circumstances, det111 may suspend or permanently close an account without prior notice:

• Violation of terms and conditions or fraudulent activity.
• Submitting false identity information or documents.
• Operating multiple accounts.
• Attempting to abuse bonuses or exploit the system.
• Identified as a minor.
• Involvement in money laundering or illegal activities.

If an account is closed with a remaining balance and no breach of terms has occurred, the funds will be returned after verification. However, if the account is closed due to a terms violation, the balance may be forfeited.

10. Dispute Resolution

If you have a dispute, please contact the det111 customer support team in the first instance. Our team will respond to your complaint within 72 hours.

• If a complaint is not resolved within 14 days of submission, you may apply for third-party mediation.
• In gaming-related disputes, det111's technical logs will be treated as the definitive evidence.
• The applicable law and det111's licensing jurisdiction will govern the interpretation and enforcement of these terms and conditions.

For any questions or issues, use our 24/7 live chat support or send us an email.